Privacy Policy

This policy explains how ValleTriunfo Floristry Academy (“we”, “us”, “our”) handles personal data for users worldwide.

Effective date
We don’t sell data
No data sales
Consent controls
Cookies + preferences
Retention limits
Purpose-based retention

By using our website and services, you acknowledge that you have read this policy. Where required by law, we rely on your consent for certain processing activities (for example, non-essential cookies). You can change your choices at any time.

Data We Collect

We collect information you provide and limited information generated through your use of our services. We aim to collect only what is necessary for a stated purpose.

Information you provide
Examples:
  • Account and contact details you submit (e.g., name, email).
  • Messages you send to support or inquiries.
  • Payment confirmation metadata from processors (we avoid storing full card details).
Automatically collected data
  • Device and usage information (e.g., pages viewed, timestamps, approximate location derived from IP).
  • Security logs to prevent abuse, fraud, and service disruption.
  • Essential cookies and local storage preferences (where enabled).
Sensitive data

We do not intentionally collect sensitive personal information (such as precise medical or biometric data). If you choose to share sensitive information in communications, you consent to our processing of that information solely for the purpose of responding to you.

How We Use Data

We use personal data to provide services, support, prevent abuse, and improve content. We do not sell personal data.

Provide services

Create and manage accounts, deliver course access, and maintain essential features.

Support & communication

Respond to requests, send transactional messages, and provide help when asked.

Security & compliance

Detect fraud, secure systems, enforce terms, and meet legal obligations.

Lawful bases (where applicable)
  • Contract necessity (to provide the services you request).
  • Legitimate interests (security, service improvement), balanced against your rights.
  • Consent (non-essential cookies or specific optional features).
  • Legal obligation (recordkeeping or responding to lawful requests).

Your Rights

Depending on your region (e.g., GDPR/CCPA), you may have the right to request access, correction, deletion, or portability of your data, and to object to certain processing.

Common requests
  • Access to a copy of your personal data.
  • Correction of inaccurate or incomplete data.
  • Deletion where legally permitted.
  • Portability of data you provided to us.
Marketing preferences

If we send optional newsletters, you can unsubscribe at any time. Transactional messages (like receipts or security notices) may still be sent when needed.

Request center (local)

Use this form to draft a request email. It runs locally in your browser.

Security

We use industry-standard safeguards. No method is 100% secure, but we continuously improve controls.

Technical
  • Encryption in transit where supported.
  • Access controls and audit logging.
  • Rate limiting and abuse prevention.
Organizational
  • Least-privilege principles.
  • Vendor assessments where practical.
  • Incident response procedures.
Your role
  • Use strong, unique passwords.
  • Keep devices updated.
  • Beware of phishing attempts.

Retention

We keep data only as long as necessary for the purposes described, unless a longer period is required by law.

Category
Typical purpose
Typical retention
Support messages
Resolve requests, quality and training
Up to 24 months (unless needed longer for disputes)
Security logs
Detect and prevent abuse
30–180 days (depending on severity and operational need)
Account details
Provide services, authentication
For the life of your account + limited period as required by law
Cookies and local storage

Where we use cookies or similar technologies, durations depend on the type. You can manage preferences using the cookie banner controls and your browser settings.

Contact

Email: [email protected] • Phone: +1 (415) 915-2048

For any privacy questions, write “Privacy” in your subject line. valletriunfo.bond

Cookie preferences

Review and update your consent choices.